CLOSURE IN COMMUNICATION
The ability to politely and effectively close a cycle of communication is a skill that more people need to become adept at. Closure is the ability to acknowledge the other person, say "thank you" to the other person or confirm that what was said was understood. Closure is the final step in any segment or cycle of communication. You have experienced communication that did not "end." Someone walked out of a room, hung up the phone, switched subjects in mid-conversation without explaining why, etc.
When complete cycles of communication are not accomplished, it leaves the person with tremendous frustration and often anger. You can always be certain to have closure in communication by acknowledging that you have heard and understood what a person has said to you. It is not necessary to agree with someone if you are not prepared to. It is necessary to close each cycle of communication.
Tape record the following Image-Creation to experience a presentation or speech you will make, in advance. Listen to the Image-Creation before making your presentation.
Image-Creation # 6 An Award Winning Speech
Find a quiet and calm environment. Sit or lay down in a comfortable position.
Close your eyes and take a deep breath and release it.
Go out into the future and imagine a time when someone asks you to come and give a speech on the secrets of success as you know them and have applied them in your life to get where you are at this future stage of your life.
As you give this speech, listen to the applause. Notice the smiling faces in the audience. Carefully observe what the members of your audience are wearing. What does the room smell like? What is the temperature like in the room?
Listen to the sound of your voice as you speak.
Be certain that you are looking through your eyes as the speaker as you give this speech.
As you close your speech, observe the audience give you a standing ovation. Meet the people in the front row. Shake their hands and thank them for caring so much about you and what you had to say.
Confirm for the people you talk to after the speech that they too can be successful if they will simply design their own life. As you feel the most enthusiastic and exhilarated you may return to now.
Take a few deep breaths and open your eyes when you are ready.
Once your eyes are open, remember the most exciting and exhilarating moment of the speech and squeeze your middle finger. You are anchoring these feelings and this accomplishment to your middle finger.
BECOME FASCINATED BY WHAT OTHERS CAN SHARE WITH YOU.
Most people seem to try to be interesting when they should be interested. The truly successful communicator is a curious person. He wants to know more about other people. She is truly fascinated by what other people can share with them. You may sincerely wonder how you could be interested in some people. If what interests them doesn't interest you, then discover how they became interested in what they are interested in. In other words, if you don't like fishing and someone you're communicating with does, find out how they became so excited about fishing. What experiences do they have that started this fascination.
By making others feel special, they will feel that you are special.
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