Tuesday, July 29, 2008

The Seven Principles of Persuasive Selling (Part 3)

KEYPOINT: In reality, you and I buy very few things for rational reasons. Instead, we buy things (especially those "spur of the moment" impulse items!) because of emotions...because of feelings.

Now, since people purchase a LOT of products based on emotions, what can you do to trigger those emotions?

Secrets of Tapping into Emotions
There are two secrets to touching the way we feel about things that work the majority of the time (I'll touch on both of these more later and in-depth in Las Vegas, but let me introduce them now)...

$10,000 KEY: Present problems and offer solutions. Early on in your offer or your presentation is a great place to do this. Outline a problem that your buyer or your target audience is probably facing and then point out how your product provides the solution...

Online:

One of the biggest obstacles facing most people doing business online is generating traffic to their websites.

Let me show you how to really get quality people who are interested in YOU and your WORK, product, service, experience, to YOUR website...

I like contrasting my work with others who write about, create products, and courses that are about similar topics to what I'm doing, but there is a significant difference. There's no need to replicate information. So I produce where others are deficient. but have no depth or value (or worse, it's actually destructive to their clients, customers or buyers).

That's a huge competitive advantage...USP...if you will.

Face it. Someone goes to a seminar for $5000 and gets nothing but a sales pitch or a bunch of sales pitches.

It doesn't take rocket science to know people are still angry... to know that they wanted value, and didn't get it. And that's where an opportunity is created for me to create happy and loyal lifetime relationships.

I mean think of the last time you went to a seminar that was really a sales pitch for a bunch of other stuff.

What emotions are triggered here? Anger? Absolutely! Most likely the reader is angry because she herself has been taken and disillusioned by the event, and the like.

The KEY is that there is a problem that they face, (the reason they went to the first event) there is the possibility of a solution for them to take a "chance" on Kevin Hogan.

Emotion has already been triggered and will continue to be fed throughout the remainder of our hypothetical presentation.

(I can feel the emotions of this scenario right now!)

You want to point out what happened with the other event. Let it sting.

Then let the reader/prospect/customer/future client see the existing problems that caused them to want to go to THAT event in the first place, then offer solutions where possible.

Don't exaggerate, lie or hype. Offer realistic, reachable solutions that will come to fruition in the near future.

We all have problems and we all want them eliminated. And, we don't mind paying for those solutions -- if they are real solutions.

KEYPOINT: Be the CLEAR ALTERNATIVE. If you can't be passionate about being the clear alternative....

* Present luxuries and offer opportunities. The flipside to that coin is to present something that triggers our passion and offer us a chance to obtain it. For example, here's one that would get a lot of people now...

"Wouldn't you like to improve your golf game so dramatically that you'll have your buddies scrambling to keep up with you?"

"Let me show you how to take at least 10 strokes off your total by the end of the week. You'll drive the ball farther, hit amazingly accurate chip shots and putt like a pro. Here's how..."

Aaaah. Show me where to sign up!

What emotions are triggered here? Excitement! Joy! Passion! Pride!

KEYPOINT: There is a certain "attraction" between our psyches and an opportunity to fulfill something we are passionate about.

The idea for you is to capitalize on an EXISTING emotional want.

For example, If you get targeted traffic to your website, or the right people in your store, then it is EASY present your work to your visitors because of their existing desires.

They already want something, all you have to do is be credible enough to persuade them that they can have it.

One reason we buy is because the offer or opportunity triggers some feeling inside of us that prompts us to go for it.

Your job is to let them pull the trigger.


Tuesday, July 15, 2008

The Seven Principles of Persuasive Selling (part 2)

1. The Principle of EMOTION

One of the reasons people make purchases is because of emotion.

Emotions like...

* FEAR:

Fear of gaining weight.
Fear of missing an opportunity.
Fear of unemployment.
Fear of death.
Fear of a future price increase.
Fear of what others think about them.
Fear of the unknown.
Fear of growing old.
Fear of being alone.
Fear of being cheated.

There are hundreds of different PHOBIAS that DRIVE people to make purchases.

People buy life insurance because they fear dying prematurely and leaving their family financially strapped.

We buy exercise equipment because we fear gaining weight or getting out of shape.

We buy alarm systems because we fear we are going to be violated in some way.

KEY POINT: We make a lot of purchases because of our fears, on things that are supposed to ease our fears.

* PASSION:

Passion for food.
Passion for money.
Passion for our children.
Passion for our partner.
Passion for our career.
Passion for success.
Passion for fame.

You and I have those things in our lives that we are passionate about. Whether it is a relationship or a recreation, a possession or a position, we all have those things that we long for.

We all have those things that we "love." And we spend a lot of money in pursuit of those things.

I began reading voraciously as a kid. And everywhere I went, people told me more and more of the different kinds of books I could purchase. I bought thousands of books.

Why?

Because my passion for reading triggered an emotional response... I wanted to KNOW as much as a human could...and I was as good as sold long before walking into Barnes and Noble.

(To this day I have and have read everything possible about Biblical Archaeology, Religious Literature, The Historic Jesus, Decision Making, Illusion of Consciousness, Consumer Behavior, Evolutionary Psychology, Strategic and Critical Thinking, Motivation, Rejection, Relationship Research, well...and a few other ...dozen areas of interest....)

You and I make a lot of purchases based upon passion or love.

Things that make us happy, that bring us joy...that increase our pleasure. People buy food in many cases not because they are hungry, but because they love eating.

People buy self-help books not because we need to improve our reading skills, but because we long to improve our lives. People buy roses because they love their spouses.

Passion - it fuels a LOT of buying decisions.

I touched on fear and passion because those are the two biggest emotional buttons that cause people to make purchases.

There are plenty of others:

Sorrow, reverence, hate, sadness, surprise, anger, joy, excitement.

We make purchases for all of these reasons.